SMS T&Cs

SMS Terms & Conditions

Lumida operates an SMS messaging program. By providing your mobile telephone number and opting in, you consent to receive text messages from Lumida.

  • Types of messages: You may receive appointment scheduling messages and reminders, meeting confirmations, follow-up communications from your advisor or a Lumida representative, account onboarding and servicing updates, responses to inquiries you have submitted to us, and occasional informational updates about our services.
  • Message frequency: Message frequency varies.
  • Opting out. Reply to any message to cancel. You may rejoin at any time by opting in again.
  • Help. Contact us at 833-512-5111 or legal@lumida.com.
  • Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.
  • Consent. Consent to receive text messages is not a condition of purchasing any goods or services. You must be the subscriber of the mobile number provided or have authority to consent on the subscriber's behalf.
  • Privacy. Information collected through our SMS program is handled in accordance with our Privacy Policy. We do not share text messaging opt-in data or consent with any third parties, excluding aggregators and providers of the text message services.